Onboarding Architecture
Building a high-utility product is a massive technical effort, but the user experience shouldn’t feel heavy. The Plot Department replaces aimless clicking with clear narrative logic. When users have a clear picture of how the system works, they stay.
The 30-Minute Discovery Session
This is a free, high-value working session focused on your specific user flow. This single call delivers the following:
Step 1: The User Biography
We define the ideal user so the app can be viewed through their specific requirements. We stop looking at features and start looking at the main character.
Step 2: Logic Gap Identification
We pinpoint the specific moments where the system fails to provide what the user needs. These gaps are where users stall, get frustrated, and exit the app.
Step 3: The Strategy Map
We provide a clear creative direction on how to bridge those gaps with better narrative logic.
By the end of this call, a clear map of the user’s journey is established. From there, we determine the appropriate level of support to implement the fix.
Who This Is For
• Founders and VPs building a base of loyal customers.
• Customer Experience Leaders seeking higher activation rates.
• Product Teams requiring onboarding that converts users immediately.
Ready for a Clear Picture?
The Plot Department 